Julian BuenaflorAccount Support Specialist
Areas of Expertise
- Employee Benefits
- Brokerage Operations
- HR Technology & HRIS Navigation
- Renewals
Qualifications
- 10 Years combined Health Insurance and Brokerage Operations Experience
- Account Management & High-Touch Support
- Escalation & Resolution Management
Kane specializes in driving seamless brokerage operations with a decade of insurance industry experience including six years dedicated to core health insurance. Working closely with account managers, Kane provides hands-on support and swift, precise resolution for complex client issues.
Kane manages group policy renewals from end to end and oversees ongoing regulatory compliance to ensure every client receives tailored, uninterrupted coverage. Additionally, Kane serves as the point of contact for HRIS management, platform navigation, and open enrollment execution. Known for proactive communication and deep domain expertise, Kane remains a trusted partner to both internal teams and client organizations.
Recent Blog Posts
-
Beyond Employee Surveys: Understanding Why Top Talent Leaves
Dear HR Manager Our employee surveys generally show high satisfaction, but we are losing people we wanted to keep. Leadership is questioning whether the surveys are useful. How can we better understand what is happening? — Looking Beyond the Scores Dear Looking Beyond the Scores,The surveys may be useful while still leaving gaps.
October 23, 2026 -
How Work Environment Shapes Your Wellbeing
2026 NAMI-Ipsos Workplace Mental Health Poll When we think about wellness, we often think about the choices we make. We might focus on what we eat, how much we move, how well we sleep, or what we do to manage stress. But there is another part of wellbeing that can be easy to overlook: the
October 23, 2026 -
October Q&A: HSA, Medicare, Dependent Coverage & COBRA
10.1.26 | COBRA FOR SMALL EMPLOYER Q. An employer has 25 total employees, however, 20 of those employees fall under the union plan and not the group coverage plan, so technically only 5 employees are signed up for coverage under the group plan. Should all 25 employees be counted for COBRA purposes, or only the 5
October 23, 2026