Lorie CabugosClient Solution Specialist and Team Lead
Areas of Expertise
- Employee Benefits
- Request for Proposals (RFPs)
- Implementation
Qualifications
- Healthcare Insurance
Lorie has a strong background in healthcare insurance, client service, training, and quality assurance. Her experience in the healthcare industry has given her a well-rounded understanding of both the client-facing and operational aspects of insurance.
She began her career supporting U.S. healthcare members at UnitedHealthcare, where she assisted with claims, billing, prior authorizations, and other healthcare-related inquiries. She later joined Wellcare, a Centene Corporation company, where she trained and onboarded new agents while supporting quality assurance initiatives to ensure service excellence.
Lorie then transitioned to Willis Towers Watson as a Client Specialist within the Corporate Risk & Broking division, where she supported Property & Casualty (P&C) insurance. In this role, she managed corporate accounts, assisted with policy renewals and risk assessments, and collaborated closely with brokers, underwriters, and cross-functional teams to deliver high-quality client service.
At Aston Sharp, Lorie leverages her diverse experience in healthcare insurance, client service, and insurance operations to support clients, solve complex challenges, and help create a more organized and seamless employee benefits experience.
Recent Blog Posts
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Beyond Employee Surveys: Understanding Why Top Talent Leaves
Dear HR Manager Our employee surveys generally show high satisfaction, but we are losing people we wanted to keep. Leadership is questioning whether the surveys are useful. How can we better understand what is happening? — Looking Beyond the Scores Dear Looking Beyond the Scores,The surveys may be useful while still leaving gaps.
October 23, 2026 -
How Work Environment Shapes Your Wellbeing
2026 NAMI-Ipsos Workplace Mental Health Poll When we think about wellness, we often think about the choices we make. We might focus on what we eat, how much we move, how well we sleep, or what we do to manage stress. But there is another part of wellbeing that can be easy to overlook: the
October 23, 2026 -
October Q&A: HSA, Medicare, Dependent Coverage & COBRA
10.1.26 | COBRA FOR SMALL EMPLOYER Q. An employer has 25 total employees, however, 20 of those employees fall under the union plan and not the group coverage plan, so technically only 5 employees are signed up for coverage under the group plan. Should all 25 employees be counted for COBRA purposes, or only the 5
October 23, 2026