Lorie CabugosClient Solution Specialist and Team Lead
Areas of Expertise
- Employee Benefits
- Request for Proposals (RFPs)
- Implementation
Qualifications
- Healthcare Insurance
Lorie has a strong background in healthcare insurance, client service, training, and quality assurance. Her experience in the healthcare industry has given her a well-rounded understanding of both the client-facing and operational aspects of insurance.
She began her career supporting U.S. healthcare members at UnitedHealthcare, where she assisted with claims, billing, prior authorizations, and other healthcare-related inquiries. She later joined Wellcare, a Centene Corporation company, where she trained and onboarded new agents while supporting quality assurance initiatives to ensure service excellence.
Lorie then transitioned to Willis Towers Watson as a Client Specialist within the Corporate Risk & Broking division, where she supported Property & Casualty (P&C) insurance. In this role, she managed corporate accounts, assisted with policy renewals and risk assessments, and collaborated closely with brokers, underwriters, and cross-functional teams to deliver high-quality client service.
At Aston Sharp, Lorie leverages her diverse experience in healthcare insurance, client service, and insurance operations to support clients, solve complex challenges, and help create a more organized and seamless employee benefits experience.
Recent Blog Posts
-
July 2026: Supporting Employees’ Financial Wellbeing Without Becoming Their Financial Advisor
Dear HR Manager, How can we support employee’s financial wellbeing without becoming thier financial advisor? — Supporting, Not Advising Dear Supporting, This is a concern many employers share, and the distinction is an important one. HR should focus on providing education, access, and awareness, not individualized financial advice. Consider offering educational webinars, budgeting resources,
July 22, 2026 -
The Business Case for Optimism
Optimism is often mistaken for simply “thinking positively.” In reality, workplace optimism is something much more practical—and much more valuable. Rather than ignoring challenges, realistic optimism is the ability to believe that obstacles can be navigated, goals are achievable, and better outcomes are possible through thoughtful action. This perspective is gaining traction in organizational psychology.
July 22, 2026 -
July 2026: Q&A Roundup — HRA PCORI Fees, Qualifying Events for Dependent Coverage, and COBRA for Holding Companies
7.2.26 | COBRA FOR HOLDING COMPANY Q. Our client, a holding company with 12 employees, owns a subsidiary with more than 50 employees. They operate under different tax IDs. The holding company does not offer COBRA, but the subsidiary does offer COBRA. The holding company is looking for a compliant solution that they can offer to
July 22, 2026
The next step is to set up a quick call so we could learn more about your employee benefits challenges and goals and explain how we can help you accomplish them.
I cannot say enough about Gus and Michelle. They are always there to help, answer questions. Our company is located outside of Chicago. And when we needed them to come in and do a presentation for renewal, they were here to make sure that it was informative to the employees and process was seamless. Just a great group of people to be working with!
